Procedures for doing something correctly in a business are called what?

In a business context, procedures for doing something correctly are referred to as "protocols." Protocols are established methods or rules that dictate how specific tasks should be performed to ensure consistency and efficiency. They often define a sequence of steps that must be followed and are critical in maintaining quality and compliance within an organization.

While guidelines, standards, and policies also play essential roles in a business, they are not specifically focused solely on the procedural aspect. Guidelines are more about recommendations, standards usually refer to levels of quality or performance that are expected, and policies are broader statements about the overall direction and principles guiding a business. Therefore, protocols best capture the notion of detailed procedures aimed at achieving correct outcomes in business operations.