What is job enlargement in the context of business roles?

Job enlargement refers to the practice of increasing the number or variety of tasks that an employee is responsible for within their role. This approach is intended to make a job more engaging and satisfying by providing employees with a broader range of duties, rather than limiting them to a narrow set of tasks. By adding more responsibilities, employees may feel more valued and experience greater job satisfaction, which can lead to improved morale and productivity.

Focusing on the other options, reducing job responsibilities would limit an employee's role and could lead to dissatisfaction. Promoting an employee typically involves increasing their status or authority, which is distinct from simply expanding their job duties. Outsourcing tasks to third parties involves transferring work outside the organization, which contradicts the concept of job enlargement since it would not involve increasing tasks within the current employee's role.