What process involves using a third party to help resolve a disagreement?

The process of using a third party to help resolve a disagreement is known as mediation. In mediation, the mediator facilitates communication between the parties involved, helping them to understand each other's positions and work towards a mutually acceptable solution. Unlike arbitration, where the third party makes a binding decision, mediation focuses on collaboration and encourages the parties to reach their own agreement. This process is often seen as less formal and can preserve relationships, making it an effective way to resolve conflicts in various scenarios, such as business disputes or personal disagreements.